Operational Defect Database
BugZero found this defect 370 days ago.
Data sources
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WatchGuard Technologies | kA16S00000110qrSAA
WatchGuard Cloud status loops between Registered and Pending Registration when Firebox time is in the past
Last update date:
5/15/2023
Affected products:
Firebox M200
Firebox M300
Firebox M270
Firebox M370
Firebox M470
Firebox M570
Firebox M670
Firebox M290
Firebox M390
Firebox M400
Firebox M500
Firebox M440
Affected releases:
All
Fireware
11.x
11.1.x
11.10.x
11.10
11.10.1
11.10.2
11.10.3
11.10.4
11.10.5
11.10.6
Fixed releases:
v12.10
Description:
Issue
When the Firebox time is set in the past, the Firebox might get stuck in a registration loop with WatchGuard Cloud. In Fireware Web UI, in the WatchGuard Cloud page (System > WatchGuard Cloud), the WatchGuard Cloud Registration Status cycles between Registered and Pending Registration.
Workaround/Solution
Enable NTP on the Firebox.
