Operational Defect Database
BugZero found this defect 370 days ago.
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WatchGuard Technologies | kA16S00000110r1SAA
AP225W does not connect to Wi-Fi Cloud after reset to factory-default settings
Last update date:
5/15/2023
Affected products:
Wi-Fi Cloud
Affected releases:
All
Wi-Fi Cloud
Fixed releases:
All
Description:
Issue
If you reset an AP225W that runs firmware v13.0.0-67 or higher to factory-default settings, the access point cannot reconnect to Wi-Fi Cloud.
Workaround/Solution
From the AP CLI, you must use the command "legacy set server discovery" to manually set the Wi-Fi Cloud server to your Manage server address. For example: mwm-wg11001.watchguard.cloudwifi.comFor information on how to connect to the Wi-Fi Cloud access point with the CLI, contact WatchGuard Support.
