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BugZero found this defect 20 days ago.
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WatchGuard Technologies | kA1Vr0000001dvNKAQ
Issues with Microsoft Dynamic NAV
Last update date:
4/29/2024
Affected products:
WatchGuard Cloud
WatchGuard Endpoint Security
Affected releases:
All
WatchGuard Cloud
WatchGuard Endpoint Security
Fixed releases:
All
Description:
Issue
This issue applies to WatchGuard EPP, EDR, EDR Core, EPDR, and Advanced EPDR. It was resolved in Hotfix WGUA-2578. When WatchGuard Endpoint Security products are installed, sometimes performance and other types of issues occur that are related to Microsoft Dynamic NAV. This issue affects the Endpoint Security protection software v8.00.20.XX to v8.00.30.XX. For information on how to determine the version of your WatchGuard Endpoint Security product, go to Determine the Software Version in Help Center. File Details The hotfix does not update any files. It only applies modifications to internal configurations.
Workaround/Solution
A hotfix is available to resolve this issue.To apply a hotfix on the affected endpoint: Download and save the hotfix file to the endpoint: https://www.pandasecurity.com/resources/sop/pad/hf-wgua2578-msdynamicnav.exeDouble-click the downloaded file.The hotfix installation does not require you to restart the computer. However, under certain circumstances, you might be prompted to restart for the hotfix to be fully applied. If you cannot restart the computer immediately, select No when prompted. This postpones the application of the hotfix until the next system restart. To download an unattended or silent version of the hotfix, click here. The hotfix is applied after the next system restart. Verify Hotfix Application To confirm the correct application of the hotfix, check the file version (in the File Details section) or verify the values of these registry keys. 32-Bit Architecture64-Bit ArchitectureRegistry KeyValueRegistry KeyValueHKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\Setup\Hotfix history\HF_MS_DynamicNAVRevision [REG_DWORD]1HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Panda Software\Setup\Hotfix history\HF_MS_DynamicNAV Revision[REG_DWORD] 1 HKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\Setup\Hotfix history\HF_MS_DynamicNAV Result [REG_DWORD] 0 = Success1 = Not Applied2 = Error HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Panda Software\Setup\Hotfix history\HF_MS_DynamicNAV Result[REG_DWORD] 0 = Success1 = Not Applied2 = Error
