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4/29/2024
WatchGuard Cloud
WatchGuard Endpoint Security
All
WatchGuard Cloud
WatchGuard Endpoint Security
All
This issue applies to WatchGuard EPP, EDR, EDR Core, EPDR, and Advanced EPDR. It was resolved in Hotfix WGUA-2809. On rare occasions, there are issues resolving the criteria defined for trusted networks in the WatchGuard Endpoint Security firewall protection settings for networks detected automatically. This issue affects Endpoint Security protection software v8.00.22.0024 and higher. For information on how to determine the version of your WatchGuard Endpoint Security product, go to Determine the Software Version in Help Center. File Details The hotfix updates these files: File NameLocationFile VersionModification DateIncluded in ProductNNSManager.dllC:\Program Files (x86)\Panda Security\WAC\ NNSManager.dll7.0.0.2685 April 2024Yes. Versions higher than v8.00.22.0024
A hotfix is available to resolve this issue.To apply a hotfix on the affected endpoint: Download and save the hotfix file to the endpoint: https://www.pandasecurity.com/resources/sop/pad/hf-wgua2809_nnsmanager.exeDouble-click the downloaded file.The hotfix installation does not require you to restart the computer. However, under some circumstances, you might be prompted to restart for the hotfix to be fully applied. If you cannot restart the computer immediately, select No when prompted. This postpones the application of the hotfix until the next system restart. Note: To download an unattended or silent version of the hotfix, click here. The hotfix is applied after the next system restart. Verify Hotfix Application To confirm the correct application of the hotfix, check the file version (in File Details section) or verify the values of these registry keys. 32-Bit Architecture64-Bit ArchitectureRegistry KeyValueRegistry KeyValueHKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\Setup\Hotfix history\HF_NNSManagerRevision [REG_DWORD]1HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Panda Software\Setup\Hotfix history\HF_NNSManager Revision[REG_DWORD] 1 HKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\Setup\Hotfix history\HF_NNSManager Result [REG_DWORD] 0 = Success1 = Not Applied2 = Error9 = On Reboot Operation HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Panda Software\Setup\Hotfix history\HF_NNSManager Result[REG_DWORD] 0 = Success1 = Not Applied2 = Error9 = On Reboot Operation